Questions?

Our mission is to provide the highest standard of human-based transcription — never outsourced. No matter how large or time sensitive your project, your satisfaction is 100% guaranteed.
Working in documentary film making, transcripts are essential to building your story's narrative. I've used many transcription service providers in the past but after working with My Other Office, they have become my go-to provider for transcription. They are reliable, fast and customer-oriented and I'm happy to have found them!
My Other Office I have nothing but good things to say they did an amazing job on the transcripts, they were done accurately and professionally and they were very pleasant at all times, I would definitely recommend them.
My other office provides an amazing service with high quality. They are always on time and within budget. It has saved me valuable time and I would recommend them to anyone. Terrific job!
I've got nothing but good things to say about these guys. The transcripts are always accurate and delivered on time, even when I need something done on an urgent basis. Very professional and lovely to deal with as well.
Excellent and very professional customer service. The transcript was done accurately and delivered on such short notice. I would highly recommend this company.

Transcription is the process of turning digital dictation recordings into a written transcript record of a conversation. Generally, a transcript flows like a script indicating what was said and notates specific actions in the text.

The average transcriptionist can transcribe about 15 minutes of clear audio in 1 hour. Humans speak much faster than they type. On average, we speak four times quicker than we type. If you want to cut down on turnaround time, ensure that your audio is high quality, clear, and to the point.

We offer many different transcription services. We work primarily transcribe within the medical transcription and legal transcription industries, but our transcription company serves a variety of audio transcription services. Our other audio transcription services include speeches, interviews, business transcripts, financial transcripts, courtroom transcription, and much more.

The factors which determine the turnaround time for a transcript are limitless. However, the most common factors that increase the difficulty of completing transcripts are the overall quality of the audio, accents, multiple speakers, individuals who speak fast, background noise, and required knowledge of specific terminology. Any of these factors on their own will increase the turnaround time for the transcriptionist to transcribe the audio, but if combined, it can greatly increase the length of a project.

First, we assess the audio. If we deem it low quality, we will contact you. At this point, the audio can be enhanced (this will be at an additional expense). We may suggest that you purchase better recording equipment if you are a returning client and we will tell you whether or not the project is worth pursuing.

Reputation is very important when choosing a transcription service provider. If you are willing to pay substantially less for transcripts, you are likely to receive lower quality results. Transcription Canada is a leading transcription company with skilled transcriptionists and we guarantee high quality and mistake-free transcripts. We do not cut corners in our rigorous and detail-oriented transcription process.

When we provide a quote to transcribe your audio, we suggest the best price possible. We offer both pricing schemes, but will only suggest the one that we think is best for the client.

Yes, we also offer video transcription services.

Every transcript project is backed up by our secure cloud storage system. Upon the completion of a project, we will send you back your audio if requested. We value security at Transcription Canada and ensure that all sensitive data is protected by multiple layers of encryption.

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We offer information, resources, and tips for transcriptionists, court reporters, legal administrative assistants, lawyers, and research analysts.

We will include downloadable resources with tips about transcripts, keyboarding, MS Office Suite products (including Word, Excel, and Outlook), along with other relevant topics such as trends and news in the legal transcription industry. You can subscribe to recieve regular updates by clicking the subscribe button below .

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