Focus Group Transcription Services

A focus group transcript is a great research tool

Market researchers use focus groups to gather data. Do you want to know what people think about your products or services? Hire a focus group. You can learn what the selling features of your products and services are. If you’re an academic, a focus group can help you solve theoretical problems. Special interest groups also use focus groups to solve applied problems.

A focus group is a highly useful research tool. But how do you analyze the data? You’ll need a transcript. At Transcription Canada, we’re here to help. We can convert your audio or video recordings into text. We provide accurate transcripts at affordable rates.

We provide focus group transcription services for many industries— including the business, financial, legal, entertainment and academic sectors. Our transcribers are highly experienced and accurate. They create top-quality transcripts for every client. This is what we need to know: the number of speakers, turnaround time needed and length of the audio. Then we’ll get to work.

Focus Group Transcription Rates

Our rates are affordable and our turnaround times are fast

Our focus group transcription rates are affordable with rates starting at $1.69. We will assess the audio and offer a base rate for focus group transcripts— which applies to all your audio or video recordings of focus groups.  This rate will take into account factors such as audio quality, number of speakers, verbatim vs. intelligent, timecoding/timestamping and most importantly the required turnaround. And this sets us apart from other focus group transcription services. This base rate doesn’t change with the number of participants. The price will remain the same — no matter how many speakers are in your focus group.

We decide the base rate at the beginning of your project. The quote we provide clients depends on many factors: including the number of speakers, technical terminology and turnaround time. We also offer fast turnaround times. For large projects, we can usually begin delivering files within three business days.

Sometimes focus group audio is difficult to understand. There can be many reasons for this— participants speaking all at once or talking over each other; speakers could have mixed or varied accents; or voices could sound muffled or distant, to name a few. Our transcribers are highly skilled and experienced. They are trained to work with and transcribe lower-quality audio. However, we must increase our rates for difficult audio. 

Three Tips for Recording Focus Groups

Follow these tips to improve the quality of your recording

It’s a good idea to prepare in advance. Follow these steps to get the best focus group transcription.

1.  Test your recording device

Do a sound test before recording your focus group. Make sure there are no background noises or other problems during the recording. These issues could interfere with focus group discussions.

Also, the recording device must pick up participants’ voices. Everyone must be heard. Make sure everyone can be heard clearly— no matter how far from the mic they are.

We can identify speakers by name if required. Yet sometimes researchers are only interested in the words during the focus group. They just want to know the data. If so, we can identify the moderator as M and all the participants as P. We can also label male participants as MP and female participants as FP.

2.  Identify speakers by name

Here is a helpful tip: have all speakers clearly state their names before they speak. This practice will help our transcribers identify who is talking. It makes transcribing the audio or video much easier. Otherwise, our transcribers must try and tell the difference between each voice— which can be a very difficult task.

3.  Minimize over talking

Before the focus group starts, ask participants to avoid over talking. Ask them to avoid talking over one another, interrupting and cutting each other off. Try and ensure one participant speaks at a time. This will make our transcribers’ jobs much easier. And your transcript quality will improve— transcribers won’t have to insert [unclear] and [over talking] as often on your transcript.

Getting Started

Customer satisfaction is our main priority. Many of our clients are repeat customers— they trust us to meet their needs every time.

Request Quote

Simply request a quote and receive an email estimate based on your selected turnaround time, audio quality, verbatim vs. intelligent, time-coding, or multiple speakers.   

Upload File Audio/Video

We will send you a link to create a secure account where you can upload your audio or video file. Only the assigned transcribers will have access to your files.

Transcription Processing

Our project manager, Tekoa Sellars, will assign one of our experienced Canadian-based transcribers to deliver high-quality transcripts within the desired timeframe.

Quality & Accuracy

Upon completion, transcripts are uploaded to your account, or you will receive a secure link to download your transcripts in the required format.

Why Choose Us?

Choose a focus group transcription service you can trust


We have an award-winning reputation for excellent service. We provide quality transcripts of academic research interviews and focus groups, legal proceedings, business interviews and meetings, teleconferences, conference calls, seminars and presentations. We offer clients superior customer service. Our team is available by phone, email or chat. Our transcribers have a minimum of five years’ experience.


Our transcripts come with a 99.9% accuracy guarantee. Our transcribers are highly skilled and meticulous. They can capture complex accents and terminology, along with other details.


Security is always our number one priority. That’s why we follow strict security protocols. Our services are HIPPA-compliant and all our data is encrypted. That means your data is always safe with us. We are a Canadian company, and all our transcribers are located in Canada. We have a Canadian server, and all our transcripts are produced within the country. You can rest assured that your data will never leave Canada. Clients also have their own secure account, and this account can only be accessed by our team.


We offer clients a Best Price Guarantee. We guarantee the lowest rates for transcripts in Canada. If you provide us with a quote from a Canadian competitor, we’ll beat their price with a 5% discount. Our transcript rates start at $1.69 per minute. And discounts are applied to projects over 50 hours long. We also offer Enterprise Solutions for large companies that have a regular, ongoing need for transcription services— at the best possible price. We promise no surprise fees or hidden costs. And we offer fixed rates for delivery.


We’ll select a turnaround time, schedule and delivery date that suits your needs. And we complete all transcripts quickly and efficiently. On large projects we can often begin delivering files to clients within three business days. Transcripts are uploaded to the client’s user account when completed. If you don’t have a user account, we’ll deliver your files electronically.


Privacy and confidentiality are very important to us. Transcription Canada never outsources data. Our transcription team signs a Non-Disclosure Agreement (NDA)— this ensures your data is always safe. We also regularly sign an NDA/Confidentiality Agreement with clients’ organizations. Please contact us if you have any concerns or requirements. We can email you an NDA agreement upon request.

We work together with our clients to provide end-to-end solutions and improve workflow for transcription and court reporting.

Please email us if you have any concerns or requirements at or phone 647-278-6672.

Our Clients

focus group transcription
audio transcription services
research transcription
business transcription
legal transcription
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